United Bank for Africa Plc Recruitment 2021 (20 Positions)

1. HR Business Partner

Candidate’s Profile

Our ideal candidate must have practical/hands on HR business partnering experience.
He/she has to be knowledgeable about HR processes, employee lifecycle and the business.
He/she must have strong Business Acumen, Interpersonal, Relationship management and Analytical skills.
He/she must reside in Owerri.

Application Closing Date
29th September, 2021.

How to Apply
Interested and qualified candidates should:
Click here to apply online

2. G7 Trader

3. Team Member, Mobile Banking Technology Support

Job Objective

Provide support to the end users in an efficient and effective manner to ensure continuous and uninterrupted operation of Mobile and new media services, alert and charge services within the agreed service levels framework.
To manage business continuity and disaster recovery operations and ensure there is 99.99% service Availability and zero data loss in the event of disaster events.

Roles & Responsibilities
Alert & Mgate:

Daily maintenance on all alert servers –
Twitter 10.100.5.175
Nigeria Publisher services 10.100.12.152
Nigeria Publisher services 10.100.12.216
Alert Africa 1 10.100.5.176
Alert Africa 2 10.100.13.134
Ghana Alert 10.100.22.14
Refresh services on alert servers and confirm all are up and running
Review the last time for alert
Nigeria
Global alert

UBA Mobile Banking (Vericash):

Troubleshoots and escalates Mobile Banking enrollment and transaction challenges
Generates and analyses successes and failure rates on UBA Mobile Banking
Fetches C24 & ESB, analyses same and escalate as appropriate
Attends to and resolve users’ complaint on Vericash portal
Monitor Services and ensure all Vericash services are up and running
Carryout routine maintenance on Vericash Servers
Ensure logs are cleared routinely on Vericash servers

Candidate Profile

Our ideal candidate must have experience troubleshooting, monitoring, administration of a Mobile Banking Application, must have the ability to resolve and manage projects on the Mobile Banking and related applications, provide technical support to end-users in an efficient and effective manner.
He/she will be comfortable with day-to-day mobile banking tech support activities, thriving with tight deadlines and changing needs.
A minimum of 2 years’ experience in banking is preferred, the knowledge of MSSQL, Oracle, Linux, Finacle will give an added advantage.

Skills Required:

Information Management (IRMG5)
Information Security (SCTY 6)
Change management (CHMG 5)
Configuration management (CFMG 5)
Technical Specialism (TECH 4)
Innovation (INOV 5)
Emerging technology monitoring (EMRG 4)
Continuity management (COPL 5)
Data Management (DATM 4) § Project Management (PRMG 4)
Portfolio, program and project support (PROF 4)
Stakeholder relationship Management (RLMT 6)
Release and deployment (RELM 6)
Problem management (PBMG 6)
Application support (ASUP 5)
Service desk and incident management (USUP 6)
Capacity management (CPMG 6)
Quality assurance (QUAS 4)

Knowledge Required:

Information Management (IRMG5)
Information Security (SCTY 6)
Change management (CHMG 5) Dollar to Naira Rate

Application Closing Date
24th September, 2021.

Link to apply: apply online

4. Global Batch Processing Personnel

Job Objective

To Provide 24X7X365 access to Finacle application to the entire UBA.

Roles & Responsibilities

Ensuring smooth running and availability of Finacle 24 x 7 for UBA.
EOD/EOM/EOY run on Finacle, Finnone, Fundtech.
Ensure Daily Generation and transmission of SWIFT statement on daily basis.
Ensure daily generation and transmission of E-statement to subscribers.
COT and Credit interest run on Finacle.
Ensure that ALL Finacle and CSIS services are up and running on 24 x 7 basis.
General parameter review and set up/modification.
Scheme parameter set up, review and modification.
Liaise with consultant on EOD/Processing issues.
Business Office Sol creation and set-up

Candidate Profile

The candidate should have a B.Sc Degree and a minimum of 2 years related work experience.
Our ideal candidate should have good knowledge of the Finacle application, SQL, should be able to ensure smooth running of Finacle.

Skills Required:

Good knowledge of Banking
Finacle Administration
Knowledge of SQL
Knowledge of Bank policy and best practices
UNIX skills
Reporting skills
Interpersonal skills

Knowledge Required:

Knowledge of SQL.
Knowledge of Bank policy and best practices.

Application Closing Date
24th September, 2021.

Link to apply: apply online

5. Team Member, Enterprise Application Support

Job Objective

To ensure continuous uninterrupted support of Regulatory and Compliance Application Support Application Enterprise wide within the frame of the agreed service levels through best practices.
To ensure business continuity and disaster recovery operations of Regulatory and Compliance Application Support Application Enterprise wide and ensure there is 99.99% service Availability and zero data loss in the event of disaster events.
To apply proven communication and Service Management skills on issues related to the support of Regulatory and Compliance Application Support Application Enterprise wide.

Roles & Responsibilities
Documentation of Enterprise architecture baseline:

Ensure proper documentation of Enterprise Application support process/procedures and Configuration items.
Ensure up-to-date procedures for both end-users and operators of these systems.

Process Optimization:

Ensure timely understanding of any new software integration into company systems.
Ensure preventative maintenance, including the installation of service packs, patches, hot fixes, anti-virus software is carried out as and when due.
Ensuring smooth running and availability of 99.99% Payment System Application 24 x 7×365

Project Delivery Effectiveness: Npower Recruitment

Managing assigned projects and program components to deliver services in accordance with established objectives.
Perform any project task as may be assigned by the Team Lead, Enterprise Application Support UBA Africa.

Accuracy of application Configuration to reduced errors resulting from inaccurate configuration of data:

Take necessary and prompt corrective actions to ensure the achievement of set objectives

Issue Closure within TAT:

Ensure that support Issue raised by the business are resolved within the agreed TAT.
Ensure mitigation against future occurrences

Adhoc:

Render periodic report for management decision making.
Perform other duties as may be assigned by the Unit Head, Other Banking App Support & Monitoring.

Candidate Profile

The candidate should have a First Degree in Computer Science / Engineering, Systems Engineering or Operational sciences with strong Information Systems component and a minimum of 2 years’ relevant work experience.
Our ideal candidate should be able to ensure proper documentation of Enterprise Application support process/procedures and Configuration items, ensure up-to-date procedures for both end-users and operators of these systems, ensure timely understanding of any new software integration into company systems etc.

Skills Required:

Applications support (ASUP L2)
IT Operations (ITOP L2)
Problem management (PBMG L3)
Information security (SCTY L3)
Service level management (SLMO L2)
Configuration management (CFMG L3)
Change management (CHMG L3)
Release and deployment (RELM L3)
Supplier relationship management (SURE L2)
Learning & development management (ETMG L3)
IT estate management (DCMA L3)

Knowledge Required:

Change management experience gained within a large / complex operational business environment
Product Knowledge and Experience
Deep understanding of Customer Experience and the emerging trends, strategies and capabilities across al

Application Closing Date
24th September, 2021.

Link to apply: apply online

6. Team Member, Data Centre Environment & IT Power Management

Job Objective

To ensure continuous uninterrupted support of Regulatory and Compliance Application Support Application Enterprise wide within the frame of the agreed service levels through best practices.
To ensure business continuity and disaster recovery operations of Regulatory and Compliance Application Support Application Enterprise wide and ensure there is 99.99% service Availability and zero data loss in the event of disaster events.
To apply proven communication and Service Management skills on issues related to the support of Regulatory and Compliance Application Support Application Enterprise wide. Npower Recruitment

Roles & Responsibilities
Documentation of Enterprise architecture baseline:

Ensure proper documentation of Enterprise Application support process/procedures and Configuration items.
Ensure up-to-date procedures for both end-users and operators of these systems.

Process Optimization:

Ensure timely understanding of any new software integration into company systems.
Ensure preventative maintenance, including the installation of service packs, patches, hot fixes, anti-virus software is carried out as and when due.
Ensuring smooth running and availability of 99.99% Payment System Application 24 x 7×365

Project Delivery Effectiveness:

Managing assigned projects and program components to deliver services in accordance with established objectives.
Perform any project task as may be assigned by the Team Lead, Enterprise Application Support UBA Africa.

Accuracy of application Configuration to reduced errors resulting from inaccurate configuration of data:

Take necessary and prompt corrective actions to ensure the achievement of set objectives

Issue Closure within TAT:

Ensure that support Issue raised by the business are resolved within the agreed TAT.
Ensure mitigation against future occurrences

Adhoc:

Render periodic report for management decision making.
Perform other duties as may be assigned by the Unit Head, Other Banking App Support & Monitoring.

Candidate Profile

The candidate should have a First Degree in Computer Science / Engineering, Systems Engineering or Operational sciences with strong Information Systems component and a minimum of 2 years’ relevant work experience.
Our ideal candidate should be able to ensure proper documentation of Enterprise Application support process/procedures and Configuration items, ensure up-to-date procedures for both end-users and operators of these systems, ensure timely understanding of any new software integration into company systems etc.

Skills Required:

Applications support (ASUP L2)
IT Operations (ITOP L2)
Problem management (PBMG L3)
Information security (SCTY L3)
Service level management (SLMO L2)
Configuration management (CFMG L3)
Change management (CHMG L3)
Release and deployment (RELM L3)
Supplier relationship management (SURE L2)
Learning & development management (ETMG L3)
IT estate management (DCMA L3)

Knowledge Required:

Change management experience gained within a large / complex operational business environment
Product Knowledge and Experience
Deep understanding of Customer Experience and the emerging trends, strategies and capabilities across al

Application Closing Date
24th September 2021.

Link to apply: apply online

7. Process Design & Optimization Personnel

Job Objective

To ensure optimal quality of all processes with the aim of improving customer experience by maintaining efficient and profitable operations that produce the highest quality of products and services.

Roles & Responsibilities

Identify process gaps along with a root cause analysis of issues and make fact-based recommendations for process improvement.
Drive process re-engineering and improvement.
Work with various teams to ensure the development of an efficient and scalable end to end process.
Make process design and development recommendations to standardize, improve or redesign processes to meet business needs.
Complete post deployment analysis, monitoring and driving recommendation for improvement to completion.

Candidate Profile
We are looking to hire a talented and experienced individual to drive our customer experience as a Process Design & Optimization officer. The ideal candidate must have: Waec Result

Minimum of 2 years’ experience as operations personnel.
Firm understanding of process improvement techniques
Digital savviness
Experienced in Analytical Thinking
Customer journey mapping and Experience design
Highly skilled and experienced in the use of Kaizen tools
Project management
Lean Six Sigma qualification will be an added advantage.

Skills Required:

Problem Solving
Attention to details
Project Management
Goal Oriented
Initiative.

Knowledge Required:

Data Analysis
Product and process Knowledge
Proficient in MS packages.

Application Closing Date
15th September, 2021.

Link to apply: apply online

8. Team Member (TM), Compliance Governance & Learning

Job Objectives

Ensure prompt compliance with all Corporate Governance, Code of ethics and Professional conduct and Compliance requirements.
Review of policies to ensure that they reflect current regulatory requirements and reflect international best practice at all times. Waec Result

Roles & Responsibilities

Conduct enhanced due diligence on all high risk customer.
Ensuring the Bank is compliant with the Foreign Account Tax Compliance Act (FATCA).
Conduct research on global compliance issues and disseminate information to key stakeholders.
Training and capacity building of stakeholders on compliance issues.
Coordinate with learning partners to measure the effectiveness of learning programs.
Monitor and track activity and performance of training sessions (classroom and e-learning).
Prepare monthly & quarterly reports of training sessions for internal and external stakeholders.
To co-ordinate the activities of Cluster Compliance Officers to organize and facilitate AML training sessions.
Rendition of regulatory returns.
Continuous review of the Group Compliance policy in line with regulatory requirements.
Maintenance of the bank’s Rule Book.
Ensuring the existence of corporate governance across the group.
Inculcate a compliance culture within the Group.
Provide optimum support from a holistic compliance perspective in relation to allocated subsidiaries.
Other functions as stipulated by the Team Lead & Chief Compliance Officer.

Candidate’s Profile

Our ideal candidate must have a minimum of 2 years’ experience in Operations, Internal Control or Audit & Compliance.

Skills Required:

Strong Analytical skills.
Quantitative skills.
Proficiency in the use of the computer and basic applications like excel, PowerPoint, etc.
Investigative Skill.
Research skill.

Knowledge Required:

Knowledge of Banking Operations.
Deep knowledge of the Bank’s policies, Audit and Investigation, Scenario analysis.

Application Closing Date
15th September, 2021.

Link to apply: apply online

9. Area Sales Manager

Job Objective

The Area Sales Manager is responsible for driving sales of bank’s retail products (as approved) and ensures consistent, profitable growth in sales count and volumes through area business development; planning, deployment and management of sales personnel (Personal Banking Profit Centre managers PCM/DSEs).
The ASM also identifies market opportunities, drives strategies and action plans to improve short- and long-term sales / earnings for the area of coverage.

Roles & Responsibilities
Sales:

Drives sales of bank’s retail products to ensure achievement of area product sales and volume budgets
Coordinates activities of Personal Banking Profit center managers (PCMs) posted to their areas to achieve the sales targets of the bank
Sets business objectives for the Direct Sales Executives
Develops coordinated strategies for cluster market penetration to achieve set targets
Drives conceptualization and execution of market storms as a key driver of sales
Accountable for all product sales metrics as applicable.
Closely coordinates sales activities with the branches and areas to ensure maximum impact of sales activities.

Market Research:

Conducts regular competitive analysis via market feedback to compare offerings with competition
Performs regular market scanning to provide feedback to product / segment managers on opportunities for product and service improvements.

PCM/DSE Performance Management:

Reviews and maintains daily activity reports of the Personal Banking Profit Centre Managers, and Direct Sales Executives, ensuring their daily tasks feed into the overall objective to achieve the budget numbers
Ensures that new/redeployed DSE are provided with support required to work ID cards, etc.
Daily, weekly & monthly performance assessment of PCM/DSEs.
Conducts periodic (weekly & quarterly) trainings for PCM/DSEs on the bank’s policies, procedures, products & services
Ensures MIS maintenance is carried out daily and liaises with Profit Centre Managers (PCM) to ensure that accounts introduced by DSEs are ceded to the branches after twelve months.
Monitors overhead expenses ensuring costs are kept within budget.

Engagement with Branches, Product Managers, Segment Managers & Areas:

Timely & regular provision of relevant market feedback to the product teams, areas & branches, providing appropriate recommendations to improve offerings.
Working with branches/areas to execute market storms & cluster marketing.

Human Resources:

Assists Head, Direct Sales (in liaison with HCM) to implement effective people management and execute recruitment strategies for DSEs.
Ensure that new/redeployed staff are provided with support required to work.
Ensures adequate training of PCMs and DSEs on any newly developed product and services.

Candidate Profile

We are looking to employ a driven and experienced area sales manager to increase sales within an assigned territory and guide a team of Profit center managers and Direct Sales Executives (DSE).
The ideal candidate must be located in either Enugu, Ebonyi and Umuahia, must be committed to driving sales and adept at managing a sales team with a minimum of 5 years relevant experience in sales and marketing; Masters or other professional qualification will be an added advantage.

Skills Required:

Good project and time management skills – ability to multi task.
Attention to detail
Goal oriented
Strong analytical and Numeracy skills
Ability to work under pressure
Management and Leadership knowledge and experience
Being proactive and innovative – problem solving, new ways of doing things, change agent.

Knowledge Required:

Extensive Knowledge of the bank’s policies & procedures.
Good knowledge of the retail space (Clusters).
Good leadership abilities.
Knowledge of business and management principles.

Application Closing Date
15th September, 2021.

Link to apply: apply online

10. Team Member, Middleware Management

Educational Qualification

First Degree in any relevant course of study with a minimum qualification of Second Class Lower.
MBA or relevant Master’s Degree will be an added advantage
The candidate must be talented and experienced with at least 2 years experience in Middleware Management within the Banking sector.

Desired Skills:

Strong UNIX / Linux operating system administration.
Collaborative skills: Ability to work with cross-functional teams
Organizational skills: Ability to multi-task, effectively prioritize work, and adapt during pressured situations.
Problem-solving skills: must be naturally curious and creative individuals with a drive to proffer solutions to problems, as well as with a passion for innovation
Firm Grasp of Structured Query Language (SQL)
Customer experience and issue resolution
Excellent leadership skills
Interpersonal relationship management
Proactive and able to work smart on own initiative

Application Closing Date
31st August, 2021.

11. Team Lead, Collateral Management

Job Objective

To manage collateral securities for credits Groupwide

Roles & Responsibilities

Post-disbursement review of collateral documentation (deferrals, insurance, valuation, collateral adequacy, others)
Follow up perfection of collateral securities
Collateral Site Inspection/visitation
Detection and escalation of breaches of policy on collateralization.
Implementation of policy driven collateral related Sanctions.
Preparation of exception reports.
Identification of warning signals and flagging likely problems before they crystallize.
Regular rendition of exceptions reports to Management.
All other activities as delegated by the Unit Head

Qualification and Experience

Minimum Educational Level – LLB,BL
Minimum of 8 years post Call to Bar experience

Skills Required:

Strong Analytical skills
Good interpersonal skills
Law & Credit risk management

Behavioral Expectations:

High degree of professional ethics, integrity and responsibility
Team leader with ability to work under pressure and ability to work with a wide variety of people and maintain excellent business relationship
High sense of confidentiality and discreteness.

Application Closing Date
27th August, 2021. Jamb form

12. Profit Centre Manager (Consumer Loans)

Minimum Educational Qualifications

Candidates should possess a Bachelor’s Degree

Previous Work Experience

Must have at least 2 years work experience

Skills required:

Ability to evaluate the needs of customers, and determine what products or services would best serve those needs.
Excellent communication skills – oral and written.
Must be Strong, Tenacious, and Persuasive.
Strong Selling / Marketing skills.
Must be self-driven, and have a passion for Marketing.
Good Relationship management skills.
Confident and possess excellent networking skills.

Application Closing Date
Monday, 23rd August, 2021.

Link to apply: to apply online

13. Head, Experience Design and Innovation

Qualification and Experience

First Degree in any discipline
Minimum 7 years’ work experience
Insight orientated understanding of complex data trends and using these to inform CX improvement & innovation.
Digital savviness
Experienced in Design Thinking and design
Project management
Lean Six Sigma qualification will be an added advantage.

Application Closing Date
Tuesday, 24th August, 2021.

How to Apply
Interested and qualified candidates should send their updated Resume to: careers@ubagroup.com with the role as the subject matter. United Bank for Africa Plc Recruitment

See Other Related Jobs:

14. Compliance Advisory Officer

Minimum Education Qualifications

Bachelor’s Degree

Previous Work Experience Requirements:

Minimum experience of 4 years in operations, Internal Control and Audit

Skills Required:

Strategic thinking and problem-solving ability
Analytic, Conceptual,_and Investigation Skills
Proficiency in the use of the computer and basic applications like excel, power point, World Check
Firm, professional and result-oriented
Excellent Interpersonal and Communication Skills
Avid Reader

Application Closing Date
21st August, 2021.

Method of Application
Interested and qualified candidates should send their updated CV to: Careers@ubagroup.com using the Job Title as the subject of the email.

15. Script Writer

Minimum Education Qualifications

Bachelor’s Degree in any relevant field of study

Previous Work Experience Requirements:

Minimum of 3-5 years relevant work experience

Skills Required:

Content creation and storytelling
Good Analytical and Presentation Skills
Proficiency in Microsoft Office Applications
Excellent presentation Skills
Good command of the English language
Effective interpersonal communication skills
Content Marketing Strategy

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should send their updated CV to: Careers@ubagroup.com using the Job Title as the subject of the email.

16. Human Resources Business Partner

Minimum Education Qualifications

First Degree in any relevant Social Science Degree
HR certification {CIPD, SHRM, CIPM}
Masters Degree’

Previous Work Experience Requirements:

8 – 10 years work experience
Cognate experience as a Human Resources Generalist

Skills Required:

Good Coaching and Counseling skills
A rational, confident, and mature approach to decision making
Well-developed critical and analytical thinking
Strong interpersonal skills including negotiation and expectations management
Effective listening skills
Project management skills
Strong orientation towards customer support and responsiveness
Ability to build teams and foster team spirit

17. Deputy Head, Customer Fulfilment Centre

Minimum Education Qualifications

First Degree in any field
Masters would be an added advantage
Certifications in any customer service related field are also an advantage

Previous Work Experience Requirements:

Worked extensively in a customer service supervisory/managerial role for a minimum of 5 years
A good knowledge of contemporary banking practices and financial/economic matters
A sound understanding of the bank’s products, processes and procedures
Leadership role for a minimum of 5 years
Minimum of 5years Banking experience

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their updated CV to: careers@ubagroup.com using the Job Title as the subject of the email.
Or Click here to apply online

18. TM, Industial Relations & Work Ethics

Requirements / Educational Qualification
The ideal candidate must be conversant with the following:

Minimum of a First Degree (or its equivalent) in any Social Sciences Discipline.
HR best practices
In-depth knowledge of the Bank’s HR policies.

Experience:

1 – 2 years experience in Human Resources Management.

Desired Skills:

Customer service
Personal effectiveness
Interpersonal skills
Computer appreciation / data entry (word- processing/Spreadsheet/graphics)
Communication (oral & written).

Application Closing Date
Not Specified.

Link to apply: apply online

19. Consumer Collections MIS Personnel

Educational Qualifications

Bachelor’s Degree in any related field.
Masters and / or other professional qualification will be an added advantage.
Professional Qualifications would be an added benefit.

Experience:

Minimum of 3+ years in Risk Management.
Basic knowledge of IFRS 9 and Prudential Guidelines.
Must have hands on experience in managing large data sets.
Capable of resolving escalated issues arising from operations and requiring coordination with other departments

Application Closing Date
Not Specified.

Link to apply: apply online

20. United Bank for Africa Plc (UBA) Graduate Recruitment Programme 2021

Requirements
Skills Required:

A positive attitude with a growth mind-set
Critical and analytic thinking
Excellent research abilities and a willingness to learn
Excellent written and verbal communication skills

Knowledge Required:

Knowledge of MS Suite.

Application Closing Date
22nd October 2021.

Link to apply: apply online

1. HR Business Partner

2. G7 Trader

3. Team Member, Mobile Banking Technology Support

4. Global Batch Processing Personnel

5. Team Member, Enterprise Application Support

6. Team Member, Data Centre Environment & IT Power Management

7. Process Design & Optimization Personnel

8. Team Member (TM), Compliance Governance & Learning

9. Area Sales Manager

10. Team Member, Middleware Management

11. Team Lead, Collateral Management

12. Profit Centre Manager (Consumer Loans)

13. Head, Experience Design and Innovation

14. Compliance Advisory Officer

15. Script Writer

16. Human Resources Business Partner

17. Deputy Head, Customer Fulfilment Centre

18. TM, Industial Relations & Work Ethics

19. Consumer Collections MIS Personnel

20. United Bank for Africa Plc (UBA) Graduate Recruitment Programme 2021

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Alice

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United Bank for Africa Plc Recruitment 2021 (20 Positions)

1. HR Business Partner

2. G7 Trader

3. Team Member, Mobile Banking Technology Support

4. Global Batch Processing Personnel

5. Team Member, Enterprise Application Support

6. Team Member, Data Centre Environment & IT Power Management

7. Process Design & Optimization Personnel

8. Team Member (TM), Compliance Governance & Learning

9. Area Sales Manager

10. Team Member, Middleware Management

11. Team Lead, Collateral Management

12. Profit Centre Manager (Consumer Loans)

13. Head, Experience Design and Innovation

14. Compliance Advisory Officer

15. Script Writer

16. Human Resources Business Partner

17. Deputy Head, Customer Fulfilment Centre

18. TM, Industial Relations & Work Ethics

19. Consumer Collections MIS Personnel

20. United Bank for Africa Plc (UBA) Graduate Recruitment Programme 2021

Related Tags

Alice

Leave a Reply Cancel reply

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